eClinicalWorks Sticky Notes not opening - Powered By Kayako SupportSuite

21 Nov 2009

Support Center » Knowledgebase » eClinicalWorks Sticky Notes not opening

	eClinicalWorks Sticky Notes not opening

Solution If a user is selecting Sticky Notes yet nothing happens you will need to do the following:

1) Close all eClinicalWorks windows (the program).
2) Use Windows Explorer to open up and show the contents of the c:\
3) Navigate to c:\program files\eclinicalworks

4) Then select the Start off of the Windows Menu Barr
5) Select Run
6) Type regsvr32 (DO NOT PRESS OK)
7) With your mouse select ecwex.dll from the c:\program files\eclinicalworks directory and drag it over to the Run window where you just typed regsvr32; this will fill in the Run window with the regsvr32 and the ecwex.dll info.
8) Then Press OK

9) After that is complete use your mouse and double click on the cwreg.bat file located in the c:\program files\eclinicalworks directory.

After that has been run you can now use eClinicalWorks and Sticky Notes.

END

Article Details

Article ID:

Created On:

07 Feb 2008 04:09 PM